Shipping policy


Shipping Policy




Processing Time

All orders are processed within [1–3 business days] unless otherwise stated. Orders are not shipped or delivered on weekends or holidays.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on your location and selected shipping method. Delivery timeframes are estimates and not guaranteed.

Shipping Confirmation & Tracking

 

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.

 

Preorder Items

 

If your order contains a preorder item, shipping will occur once the preorder item is ready. Estimated shipping timelines for preorder items are listed on the product page.

 

Combined Orders

 

Orders that include both in-stock and preorder  items may ship together once all items are available unless otherwise stated.

 

Shipping Delays

 

We are not responsible for shipping delays caused by the carrier, weather conditions, customs delays, or other circumstances beyond our control.

Incorrect Address

 

Please ensure your shipping address is correct at checkout. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

 

Lost or Stolen Packages

 

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If your package is marked delivered but not received, please contact the carrier directly.

 

International Shipping

 

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

 

Contact

 

If you have any questions about your order or shipping, please contact us at [your support email].

Preorder Policy

 

By placing a preorder, you acknowledge that you are purchasing an item that is not yet in stock and will ship at a later date.

 

Payment

 

Full payment is required at the time the preorder is placed. This secures your item and allows us to begin production or fulfillment.

 

Production & Shipping

  • Preorder items are produced or prepared after the preorder period ends.
  • Estimated shipping timelines are listed on the product page.
  • Shipping dates are estimates and may change due to production delays, supply chain issues, or circumstances beyond our control.

 

Order Updates

If there are any significant changes or delays, we will notify you via email. Once your preorder ships, you will receive a shipping confirmation with tracking information.

 

Cancellations & Refunds

All preorder sales are final. Because items are made or allocated specifically for preorder customers, we do not accept cancellations, refunds, or exchanges once an order has been placed.

 


Returns & Exchanges

If your preorder item arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue.

 

Combined Orders

If your order includes both preorder and in-stock items, the entire order may ship together once all items are available, unless otherwise stated.

 

Agreement

 

By completing a preorder purchase, you agree to this Preorder Policy and understand the estimated fulfillment timeline.